Privacy Policy
Introduction
Pactly Car ('we') operates a car marketplace connecting buyers and sellers across Belgium and Europe. This policy explains what data we collect, how we use it and how we protect it. Last updated: 2026.
Data we collect
Account (name, email, account type), listings you post, messages exchanged with other users, usage data (searches, favorites) and technical data (device, IP address, cookies). This data is never sold to third parties.
Sign in with Apple
If you use 'Sign in with Apple', we receive a unique identifier, your name and an email address (which may be an Apple private relay). No password is stored.
Your rights (GDPR)
You can access, correct or delete your data at any time. Permanent account deletion is available from Profile → 'Delete my account': the action is immediate and irreversible, and erases your account, your listings and your messages.
Cookies
We use technical and analytics cookies, which you can manage from your browser.
Pactly Connect (phone bridging)
When a buyer calls you through Pactly Connect, we record the call metadata (caller number, date and time, duration, status, related listing and intent score) to deliver the lead to you. NO conversation is ever recorded. The seller's real number is never shared with the buyer, and the buyer's number is only visible to the seller of the relevant listing. This data is kept for a maximum of 6 months (180 days by default) and then automatically purged from our systems.
Contact
For any question about your data: christopherp4c@gmail.com.
